SMART WARRANTY

DREAMLOVER WATERBEDS

Dreamlover Waterbeds warrants to the purchaser of this mattress, that for a period of (3) three years from the date of original purchase. Any mattress found by Dreamlover waterbeds to be leaking due to faulty workmanship during manufacture will be repaired or replaced by Dreamlover Waterbeds without charge for either materials or labour. The defect in the mattress must be plainly marked by the customer

Dreamlover Waterbeds further warrants to the purchaser Dreamlover Ovation mattresses a further two year pro rata replacement or repair warranty where it is found the mattress is leaking as a result of faulty workmanship as set out below.
In the case of Dreamlover Ovation series, Dreamlover warrants the internal baffle wave reducing performance as set out in this mattress warranty

In year (3) three to (4) four inclusive from the date of original purchase the purchaser will pay 50% of the new mattress or repair cost.

In year (4) four to (5) five inclusive from the date of original purchase the purchaser will pay 75% of the new mattress or repair cost

Dreamlover Waterbeds reserves the right to determine any defect in any mattress should be repaired or whether the mattress should be replaced

A mattress subject to claim under this warranty should be returned to Dreamlover Waterbeds. Dreamlover Waterbeds is not responsible for expenses of freight, packing and handling, insurance and other similar charges without prior approval.

Mattresses subject to claim under this warranty on site will be repaired or replaced as per this warranty but a travel charge to the site will be charged to the purchaser

Dreamlover Waterbeds Warranty set forth above does not apply if -
(a) the mattress is not fitted in a supporting frame with a properly installed liner
(b) bacterial growth has not been controlled with a approved Waterbed Conditioner
NOTE: Absence of, or poor quality waterbed conditioner may result in Bacterial growth in the water causing a strong musty smell.
(c) The mattress has not been used with a approved waterbed heating system
(d) The mattress has been abused or suffered accidental puncture
(e) A mattress protector has not been used

The warranty is not limited to the original purchaser when the information tag attached to the waterbed mattress remains attached. Once the tag is removed the warranty applies to the original purchaser

Dreamlover Waterbeds does not take any responsibiilty whatsoever for any accidental and/or consequental damage resulting from the misuse of the mattress

Accidental punctures can easily be repaired without draining your mattress, with a patch repair kit available from a reputable waterbed outlet or Dreamlover waterbeds and associates